Utility Service Agreement
You are applying to the Cedar Rapids Municipal Utilities (“Cedar Rapids Water Department”) for utility services. By making such application you represent that you are duly authorized to request utility services to such service address and to make the agreements set forth in this Utility Service Agreement. Your acceptance of utility service to such service address shall be taken as your agreement as the “Customer” to the following:
1. To pay all applicable rates and charges for utility services, as established from time to time by the Cedar Rapids City Council. Payment of rates and charges in full is due on or before 21 days after the billing date. In the event of nonpayment in full, late payment charges will be imposed as set forth in the Cedar Rapids Municipal Code. If Customer’s account becomes delinquent, Cedar Rapids Water Department may terminate water service, as provided by law, until the account is paid in full, and may also file a property tax lien for the delinquent balance as provided by law.
2. Customer assumes responsibility for any damage that may occur to the property when water service is turned-on at the customer’s request. Customer is liable for damages due to the breakage or failure of any water service pipe or fixtures, or fixtures left open when water is turned on, even if such breakage or failure occurs during, or arises from, work performed by the Cedar Rapids Water Department.
3. The installation, maintenance and repair of the service pipe and fixtures from the first valve (after the main) into the property is the sole responsibility of the Customer. Any necessary installation, maintenance or repair work must be done at the expense and risk of Customer.
4. To indemnify and save harmless the Cedar Rapids Water Department from any and all claims or demands made against any or all of them on account of the condition, state of repair, location, or otherwise involving, Customer’s service pipe and fixtures from the main into the Customer’s premises.
5. The water furnished hereunder shall be metered by a meter or meters furnished and owned by the Cedar Rapids Water Department, and Customer agrees to pay for all water so metered at the applicable rates whether or not such water is wasted. Dedicated fire service shall likewise be paid for in accordance with applicable rates.
6. The Cedar Rapids Water Department shall always have reasonable access to all meters and meter reading systems, during its normal working day, and at any time in the case of emergency.
7. Customer shall not tamper with any meters, meter reading systems or other property of the Cedar Rapids Water Department.
8. All meters and remote reading devices shall be protected by Customer from freezing and all other types of damage. Any damage to meters or meter reading systems, unless caused by the direct act of the Cedar Rapids Water Department, shall be paid by Customer upon presentation of a bill.
9. If water is delivered hereunder through a private main that is not under the management and control of the Cedar Rapids Water Department, the Cedar Rapids Water Department is not responsible for the maintenance or repair of such main.
10. If a tap or taps are required for the furnishing of service hereunder:
o Such tap or taps shall be made by Cedar Rapids Water Department personnel at the expense of Customer or of Customer’s plumbers; and
o Customer shall be responsible for complying with all safety standards applicable to such taps; and
o If any tap or taps presently serve or previously served the premises, to discontinue and properly close such discontinued tap or taps at the main not later than ten (10) days after the new tap or taps are made; and
o If the tap is tapping a private main not owned by Customer, Customer shall obtain authority of the main’s owner to take water service through it.
11. Unless otherwise terminated by Cedar Rapids Water Department, after water service commences in the name of Customer, such water service shall be deemed to continue until the Cedar Rapids Water Department Customer Service Department is notified that service should be discontinued and Cedar Rapids Water Department is given access to the premises to verify that water service has been physically cut off. Rates and charges will continue to accrue to Customer’s account until such notice is given and such access is provided, and may result in collection activity to recover unpaid amounts against Customer, the filing of a lien on the premises, or both.
12. If Customer fails to perform any of the agreements herein made, then the Cedar Rapids Water Department may, in addition to any other remedy, terminate water service as provided by law.
13. In addition, Customer understands that the Cedar Rapids Water Department may discontinue water service for non-payment of sewer, storm water or solid waste charges.
14. Customers who are tenants of a property will be charged a deposit. Deposits are subject to Cedar Rapids Water Department collection rules, and as such, service may be terminated for non-payment of a deposit. The deposit will be applied to the balance of the account at the date of final service. Any amounts remaining after application of the deposit to the final balance will be refunded to the customer within a reasonable period of time subsequent to the customer’s final service date.
15. The above named Applicant and Co-Applicant(s) (hereafter referred to as Applicant) states that the information provided on the Application for Utility Service is true and accurate. Further, applicant states that applicant is not indebted to the Cedar Rapids Municipal Utilities for past municipal utility services, even at a different location and even if under a different name. Applicant states that applicant will not allow person(s) to live at this residence who are currently indebted to the Cedar Rapids Municipal Utilities for past municipal utility services or they will thereby become legally responsible for the outstanding bill. Finally, applicant does state that applicant is applying for municipal utility services in good faith, and that the application is not being made in lieu of or on behalf of another person or persons who will also be residing at the listed address and who has an outstanding, delinquent utility service account with the Cedar Rapids Municipal Utilities.
